Policy administration system document generation: which CCM platforms connect to your core

Running Majesco, Sapiens, EIS, Insurity, Socotra or OneShield? Then policy administration system document generation comes down to one question: is the core’s built-in output enough, or do you need a CCM platform beside it?

Most of these systems can produce declarations, endorsements and notices. Far fewer have a dated, public CCM integration record. This page shows what’s on record for each core, who connects, and what to test. On Guidewire or Duck Creek instead? See CCM for Guidewire and CCM for Duck Creek. For the full vendor list, start with our CCM software guide.

Pick by your situation

Short on time? Start here.

• On Sapiens CoreSuite? Look at Quadient Inspire, which Sapiens announced as a partner across P&C, life and workers’ comp.
• On Socotra? Look at Cincom Eloquence.
• On OneShield and want an insurance-only CCM? Look at GhostDraft.
• On Majesco, EIS or Insurity with big print runs? Look at OpenText Exstream, and budget for an API build.
• Leaving SmartCOMM? Read running SmartCOMM on one of these cores.

Who has a CCM integration on record, by policy admin system

Find your core in the left column and read across. A dashed cell means only a vendor page or seller listing says it, so make it an RFP question.

Vendor	Built-in document output	Quadient Inspire	Cincom Eloquence	GhostDraft	Other CCM or output partner
Majesco	Oct 2025 Fall ’25 release cites faster document generation in the P&C core 1	No public record found	No public record found	No public record found	No CCM partner announced; ask for carriers running an external CCM
Sapiens CoreSuite	Ask what CoreSuite composes natively and what needs a CCM	Jul 2020 Inspire for CoreSuite P&C, CoreSuite L&A and Workers’ Comp 2	May 2023 Eloquence for CoreSuite; lines of business not stated 3	Appears at Sapiens customer events; ask for an integration demo	No public record found
EIS OneSuite	Ask what OneSuite produces natively	No public record found	No public record found	No public record found	No public record found
Insurity Policy Decisions	Jun 2012 Word-based Forms Authoring Tool for Policy Decisions 4	No public record found	No public record found	No public record found	Aug 2022 MPX InsureLinq for print, mail and digital fulfillment, not composition 5
Socotra	Template-based documents in the core; ask about versioning, volume and archive	No public record found	Oct 2023 Eloquence connects to Socotra’s core; Cincom named a new partner 6	Listed in Socotra’s app marketplace; ask for a live carrier	No public record found
OneShield	No public record found	No public record found	No public record found	Mar 2017 Pre-built integration to GhostDraft’s cloud CCM 7	Aug 2014 Xpertdoc (now Experlogix) joint P&C offering 8

Documented in a cited source Only on the vendor's own pages: confirm in your RFP No public record found

1. Business Wire (press release), Oct 2025
2. PR Newswire (press release), Jul 2020
3. FinTech Global, May 2023
4. Digital Insurance, Jun 2012
5. Business Wire (press release), Aug 2022
6. Business Wire (press release), Oct 2023; InsurTech Insights (press release)
7. Insurance-Canada.ca (press release), Mar 2017
8. DOCUMENT Strategy Media, Aug 2014

Every filled cell is a vendor announcement or trade report of one. None of them prove the connector works on your release today.

Two things stand out. Sapiens and OneShield each have two CCM partners on record, and Sapiens’ are the more recent. And Majesco, EIS and Insurity have no CCM composition partner on public record, so any CCM platform you pick there connects over APIs that you or an integrator build.

Built-in documents or a separate CCM platform?

The core’s own output is often fine for one product line on one system. A CCM platform starts paying for itself when documents span systems or volumes get big.

What you need	Built-in PAS output	Separate CCM platform
Declarations, endorsements and notices from one core	Usually enough	Optional
One template library across policy, billing and claims systems	Hard: each system keeps its own	Main reason to buy
Business users editing letters within locked wording	Varies; test it	Standard feature
Renewal and billing runs in the hundreds of thousands	Ask for benchmarks on your volume	Built for it
Print, email, portal and SMS from one template	Often PDF only; ask	Standard feature
Archive of exactly what each customer received	Check retention and search	Usually included or an add-on

If two or more rows land in the right column, a CCM platform is worth pricing. Our CCM vs document generation guide goes deeper on the trade-off.

What to know about each core

Ownership changes and release cadence matter as much as the connector. Here’s the short version for each system.

Majesco

Thoma Bravo bought Majesco in 2020 for $594 million. In January 2026 Majesco closed its purchase of Vitech, adding pension and benefits administration, with CVC funds taking a minority stake.

Majesco’s Fall ’25 release cited faster document generation in its P&C core. We found no CCM composition partner announced in trade press or on a newswire. Ask Majesco for two carriers that run an external CCM platform, and which APIs they use.

Sapiens

Sapiens has the clearest CCM record of the group. In 2020 it announced that Quadient Inspire integrates with CoreSuite for P&C, CoreSuite for Life & Annuities and its workers’ comp platform. In 2023 Cincom announced an Eloquence partnership for CoreSuite.

Advent International took Sapiens private in a deal that closed in December 2025, with new leadership named the same month. Ask both CCM vendors whether their connector has been updated for the current CoreSuite release. Life carriers should also read CCM for life and annuity.

EIS

EIS now markets its core as EIS OneSuite, with AI features launched in October 2025. No CCM integration is announced in trade press or on a newswire. Treat every connector claim as a proof-of-concept item.

Insurity

GI Partners has held majority ownership of Insurity since 2019. Insurity added a Word-based forms authoring tool to Policy Decisions back in 2012, and in 2022 partnered with MPX for print, mail and digital fulfillment.

MPX handles delivery and a correspondence hub, not template composition. If you need business-user editing or one template library across systems, you’re adding a CCM platform over APIs.

Socotra

Cincom announced that its Eloquence platform connects to Socotra’s core, and Socotra named Cincom a new partner in October 2023. Ask Socotra what its core produces from templates, and how it handles filed-form versions by state and effective date before you decide you don’t need more.

OneShield

OneShield has two CCM partnerships on record. OneShield and GhostDraft announced a pre-built integration in 2017, and OneShield and Xpertdoc, now part of Experlogix, a joint P&C offering in 2014. Both are old, so ask what’s maintained for your release. Compare Experlogix in SmartCOMM vs Experlogix.

The best CCM platforms for these policy admin systems

These picks lean on dated integration announcements first, then on review volume. Ratings aren’t specific to any core; every number is in our CCM benchmark.

1

Quadient Inspire

Best for Sapiens carriers, and insurers running more than one core system

• 4.8 ★130 Gartner ratings, Oct 2026
• Jul 2020Sapiens P&C, L&A and Workers’ Comp

Inspire is the only large CCM suite with a Sapiens integration announced across three lines of business. It also has dated connectors for Guidewire and Duck Creek, which helps if you run more than one core after an acquisition.

The Sapiens announcement focused on business users creating and updating templates without technical expertise, with a central template library and prefilled data.

Watch out: the Sapiens announcement predates Advent’s ownership, so ask what’s maintained for today’s CoreSuite release.

SmartCOMM vs Quadient Inspire →

2

Cincom Eloquence

Best for Socotra carriers, and Sapiens carriers who want a second option

• 2023Socotra partnership
• May 2023Sapiens CoreSuite partnership

Cincom announced connections to both Socotra and Sapiens in 2023. Both announcements cover correspondence across the policy lifecycle and point to Eloquence’s APIs as the way in. The Socotra one names print and electronic delivery.

Watch out: it isn’t in our benchmark and has little public review data, so ask for two carriers on your core you can call.

3

GhostDraft

Best for OneShield carriers, and insurers who want an insurance-only CCM in the cloud

• Mar 2017OneShield pre-built integration
• Oct 2024Built by Guidewire integrations

GhostDraft builds CCM only for insurers. Its OneShield alliance promised a pre-built integration so business users manage templates, forms and correspondence in one place. It also has newer Guidewire and Duck Creek integrations if your carrier runs mixed cores.

Watch out: its OneShield integration is from 2017, and it has little independent review data. Lean on reference calls.

4

OpenText Exstream

Best for Majesco, EIS or Insurity carriers with big renewal and billing runs

• 4.4 ★76 Gartner ratings, Oct 2026

No CCM vendor has a dated connector for Majesco, EIS or Insurity. So pick on volume and hosting. TrustRadius reviewers list batch processing among Exstream’s strengths. When OpenText launched Cloud Editions 20.2, which included Exstream updates, it described a containerized architecture that runs in your own data center, hybrid or in the cloud. Ask which of those options Exstream supports on your release.

Watch out: it has no announced connector for these cores, so price the API build and who maintains it.

SmartCOMM vs OpenText Exstream →

Template sprawl the bigger problem? Messagepoint listed connectors to Quadient Inspire and OpenText Exstream in a 2021 announcement, so it can sit on top of either. Down to two? Compare Quadient Inspire vs OpenText Exstream.

Running SmartCOMM today?

If SmartCOMM composes documents for one of these cores, your renewal is the moment to set up a clean exit. The connector to your core is often custom, so it matters more than usual who owns it.

1. Find your notice date, not just your renewal date. A proof of concept on real templates takes months. Our SmartCOMM contract renewal plan counts back from it.
2. Get exit terms in writing: export of templates, rules and resources in a usable format, export of your archive with retention data, and paid transition access after the term ends.
3. Confirm who owns the integration code between SmartCOMM and your core, and whether you can hand it to a new vendor or integrator.
4. Size any extension to a migration, not to a full new term.

Then compare options in SmartCOMM alternatives and plan the move with our guide to migrating off SmartCOMM.

What to put in your RFP

These lines come from the gaps in the grid above. Untick what doesn’t apply, then copy them into your CCM RFP template.

Connector

Name the policy administration system and release your connector was last tested on State who built the connector, who maintains it, and how soon it is updated after a core release Support both real-time calls per transaction and scheduled batch extracts from the core Write finished documents back to the policy record in the core

Documents

Select the filed form edition by state and effective date from core data Lock filed wording; let users edit only approved sections Produce print, email and portal output from one template Say which existing templates convert automatically and which are rebuilt

Proof and ownership

Provide two references on our core system that we can call without the vendor Run a proof of concept on our test data: a declarations page, an endorsement and a renewal batch Confirm we own integration code and can export templates and archive at exit

Create RFP lines

Score the answers with our CCM vendor scorecard, and see CCM software for insurance for the wider picture. Planning the letters themselves? See claims correspondence software.